March 22, 2011

The importance of sponsors vs. mentors during the recession

"In times of strife, men are more likely to have role models or mentors who can protect or guide them through company instability" says Ilene Lang, CEO of Catalyst Inc. "The recession has not been kind to women." Wall Street Journal

We have been coached for decades to get mentors. We were appointed mentors, have debated self selecting vs. being assigned mentors, we have learned how to find mentors. But as women, I'm afraid we haven't been looking for the right things. We have found a great support group - people who can listen and provide advice and perspective... people who can commiserate and pump us back up... people who can share experiences and stories.

What we haven't found are people who will protect us from the inevitable landmines, who will pull us through the organization, who will give us the challenging and visible roles, and who will set us up to be seen as a leader. People who will push us to the senior leadership positions.

And this is hurting us. It's especially important when times are uncertain - we need people to guide us through the company's challenges.

As a mother of girls, I am worried about how to help them learn to find the people they need to pull them into leadership roles.  Yes it is important to find a good support group of mentors - but that is easier and more natural for us. It is harder and requires more guidance to find the person/people to sponsor us in the company.

March 7, 2011

Changing the world

I just watched Madeleine Albright talking on TED about being a woman and a diplomat. She was a delight to watch and her humor, humility, and power were inspiring. Madeleine Albright speaks about being a woman and a diplomat

Definitely worth a watch.

I loved her 7 year old granddaughter asking what the big deal was since "only girls are secretaries of state"... so telling and yet what a goal really.

The stories of what she accomplished and how she did it were amazing. An education for those of us who don't stay in touch with politics. She was able to change the world.

Her call to have more women represented in politics and in business was pragmatic and hopeful - because we are better able to but ourselves in the other persons shoes, because we will attempt a deeper understanding, and because we can change the tone and goals of the conversation.

We need to have more women at the table. We need to build momentum. And most importantly we need to support each other.

March 1, 2011

trusting my intuition - and making the call

Last week I had an awkward sales call. I thought we were getting to know each other - "let's talk and decide if we want to work together". So I was prepared to have a deeper conversation about their problems, our philosophy, potential solutions, and how we might structure our work. I left feeling completely ambushed.

As I sat in the parking lot, dazed and confused, I thought about what happened. I didn't have the level of interaction and connection that I have come to expect. I didn't get any positive signals. A few things seemed really strange...

  1. The guys I met with continued to stress how complex their change was... I thought OK so this is a relatively big change - restructuring, layoffs, and new roles. But in the big scheme of things?... not so complicated. I wondered - how come he thinks this is so complex?
  2. They were concerned about our capacity and scale - how would we be able to ramp up, what happens if they don't like someone on the team... It seemed that he didn't get our approach at all. that we don't build a small empire and that we push the work back onto the managers to lead the change. that having a gigantic team of consultants is not going to change behaviors. They just kept pushing on how we would scale up and make sure people were available
  3. They wanted industry experience...considering I had worked at their company for 8 months, I wasn't sure what this was all about. especially considering our variety of industries and depth of expertise. seemed really weird that they kept asking about this.

It seemed that they were looking for reasons to not hire us.

Today I found out that they selected a big-4 consulting firm to help them. All the pieces now fit together. Typical MO... this change is really big and complicated, you need a really big team, and you need a gigantic bench of resources in case it gets even bigger and more complicated. And we have deep industry experts who can provide deep industry expertise.

What I learned - hard, hard lessons.

  • Why didn't I ask if they were looking at other consulting firms? - I could have easily turned the conversation around...
  • Why didn't I stop the meeting and say that this was not what I expected? - I could have dug to find out what was really going on...
  • Why didn't I do one more conversation prior to flying there to confirm expectations for the meeting? - if they met with the other firm and had different priorities I could have prepared...
  • Why didn't I get skeptical when the main guy wasn't able to meet with us? - I could have rescheduled, or at least figured out what was going on...
  • Why did I accept the meeting getting cut short because they were late?
Because I had worked there before, I had a direct referral, and our phone conversation went well... I trusted that the next step would be continuing to build the relationship. I haven't been side swiped by another firm before. I let my guard down, didn't read the signals, didn't take action when it was obviously needed, and lost the opportunity.

So what a great learning as I develop my sales acumen. But what a crappy way to have to learn these lessons. Hopefully I got it and don't have to learn this again.